Shipping Policy
Solid Machines currently offers delivery services within The Greater Sacramento Area for all fitness equipment purchases. We do not offer shipping services at this time. For deliveries outside The Greater Sacramento Area, an additional mileage fee will apply. Please contact our customer service team for a quote based on your location. Delivery times may vary depending on product availability and scheduling. Our team will work with you to arrange a convenient delivery time once your order is confirmed. For any questions or inquiries regarding delivery, please contact us at (916) 800-0108 or we@solidmachines.us.
Return Policy
At Solid Machines, all sales are final. We do not offer refunds or exchanges. Our prices are already discounted to provide you with the best value, and we are unable to accept returns due to liability reasons. We strive to ensure that all products meet our quality standards before delivery. In the unlikely event that you receive a defective or damaged product, please contact us immediately for assistance. For any questions or concerns regarding your purchase, please contact our customer service team at (916) 800-0108 or we@solidmachines.us.